Refund & Cancellation Policy

1. Overview

This Refund Policy outlines the terms under which customers may request refunds for services purchased from our company.

2. 30-Day Hosting Guarantee

Shared hosting plans are eligible for a full refund within the first 30 days of initial purchase. After 30 days, no refunds are provided.

3. Non-Refundable Services

The following services are non-refundable:

• Domain registrations and renewals
• SSL certificates (once issued)
• Dedicated servers and custom configurations
• Third-party services and licenses
• One-time setup or migration fees

4. Domain Names

All domain name purchases are final and non-refundable once registered due to ICANN regulations.

5. Cancellation Process

To request a refund, you must cancel the service from your client area and submit a written refund request within the applicable period.

6. Payment Method Limitations

Refunds will be issued to the original payment method only. In cases where this is not possible, a credit may be issued to your account.

7. Abuse & Policy Violations

Accounts terminated due to abuse, fraud, or policy violations are not eligible for refunds under any circumstances.

8. Contact

For refund-related questions, please contact our billing department at [Your Billing Email].